Dodo Payments user claims payout was held and kept
A Reddit user on r/SaaS claims their Dodo Payments account was suspended when it was time for payout. They say about $1,000 was held for 120 days, and they were told the money would be released if there were no refunds, disputes, or chargebacks. After the 120 days, they claim Dodo said it would permanently keep the full balance because of "potential risk."
Key points
- The poster claims their Dodo Payments account was suspended at payout time.
- They say about $1,000 was held for 120 days.
- They claim there were no refunds, disputes, or chargebacks during the hold period.
- They say Dodo later kept the full balance because of "potential risk."
- Before choosing a payment provider, check how payout holds and balance releases work.
Quick term guide
- release
- A published version of software that people can download or use.
- dispute
- A formal way to ask a shopping site to step in and help you get a refund when a seller makes a mistake.
- chargebacks
- Chargebacks happen when a cardholder asks their card company to reverse a payment.
- chargeback
- When a buyer asks their bank to forcibly reverse a payment, pulling money back from the seller's account
- business
- An activity where you provide value to others in exchange for money.
- payment provider
- A payment provider is a company that lets a business accept online payments.
- provider
- A company or service that supplies an AI model, such as OpenAI or Anthropic.
- takeaway
- The main practical lesson to remember or act on.