Would you pay $20/month to filter your Google Reviews?
A new idea proposes a tool to manage customer feedback for small businesses. It guides happy customers to post public reviews while keeping complaints private.
This service acts like a smart router for customer opinions. When someone is happy with a service, the tool encourages them to leave a high rating as a Google Review. If a customer is unhappy, it sends them to a private form instead of a public page. This helps business owners catch problems early without hurting their online reputation. It is a classic example of a Micro-SaaS designed for solo entrepreneurs to build and sell.
Key points
Quick term guide
- feedback
- A response that tells a user what they did well or should fix.
- business
- An activity where you provide value to others in exchange for money.
- Google Review
- Public ratings and comments left by customers on Google Maps.
- Owner
- The top account role that can usually change almost every setting.
- micro-SaaS
- A small subscription software product built and run by one person or a tiny team.
- SaaS
- Software that people use online, usually paid for by subscription.
- build
- A chosen set of in-game abilities or items a player equips for their character.
- Rice
- The hobby of visually customizing a computer desktop or operating system to make it look unique and personal.