Visa and OpenAI plan ChatGPT shopping with card payments

Visa is working with OpenAI to let people shop and pay inside ChatGPT, according to reports. A user could link a Visa card, and an AI agent could find items and help complete a purchase. Visa says controls would include spending limits, approval steps, and merchant restrictions. The companies also plan to explore business workflows using Codex.

Key points

  • Visa’s payment network would be connected to shopping flows inside ChatGPT.
  • An AI agent could help choose products and complete a purchase.
  • Users would have controls such as spending limits and required approvals.
  • The approach could work across merchants that already accept Visa.
  • Visa and OpenAI also mentioned Codex for business automation work.

Quick term guide

AI agent
An AI program that can inspect information and suggest what to do next.
spending limits
Rules that stop payments above a set amount.
workflows
The specific order of steps taken to finish a piece of work.
workflow
A repeatable set of steps for getting a task done.
permissions
Settings that define what files or actions a system or user is allowed to access.
payment network
A system that moves card payment requests between shoppers, banks, and sellers.
business automation
Using tools or software to handle repeated business tasks with less manual work.
automation
A way to make repeated work happen without doing every step by hand.
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