Free tool spots Stripe customers who canceled but kept app access
When someone cancels a paid subscription through Stripe, they should lose access to your app — but sometimes they don't, due to bugs or sync delays. A developer built a free tool that automatically finds these customers. It helps small software businesses stop losing money without extra effort.
When you run a subscription-based app, your payment system and your access controls need to stay perfectly in sync. If a customer cancels in Stripe but your app doesn't get the memo — because of a bug, a missed webhook, or a timing issue — that person keeps using features they're no longer paying for.
This free tool connects to your Stripe account and flags any customer whose subscription is canceled but who still has active access in your system. Even a handful of these cases per month adds up to real lost revenue for a small service. The tool requires no installation and costs nothing to run.
Key points
- Automatically finds customers who canceled in Stripe but still have app access
- Targets the common bug where payment cancellation and app permissions fall out of sync
- Free to use with no installation required
- Practical for solo developers and small SaaS businesses
Quick term guide
- subscription
- A pricing model where you pay a fixed amount of money every month for access.
- script
- A small program that automates repeated steps.
- software
- Programs or apps that run on a computer or smartphone.
- business
- An activity where you provide value to others in exchange for money.
- access control
- Rules that decide who is allowed to use something.
- webhook
- An automatic notification a payment service sends to your server the moment something happens, like a cancelled subscription
- developers
- Developers are people who build software, apps, or websites.
- SaaS
- Software that people use online, usually paid for by subscription.